Dealing with tech issues

I had a couple of annoying tech issues today.

A few days ago I logged into my University of Technology Sydney account to check my email there. I found, to my surprise, an automated transcript of a phone message, left by the project manager of the Standards Australia photography committee. This confused me, because I never gave Standards Australia any contact details related to the university. They have my direct mobile phone number, and should be calling that. I don’t even know if there is a UTS phone number that is supposed to be able to reach me – I don’t have an office there, and as far as I know I haven’t been assigned a number there. SO this was a big mystery.

Today I emailed the project manager about something else, and mentioned that I was surprised to find a phone message from him at UTS. I asked him what number he called. He replied and confirmed that he’d tried my mobile number (though didn’t quote the number). And he just tried again, but it diverted to a message bank. My phone had not rung at all.

Now I was worried. I couldn’t even imagine how this was happening. How had someone calling my mobile been diverted to a UTS message bank without my phone even ringing? Was this happening to everyone who tried calling me?? HOW??

I got a friend to try calling my phone to see what would happen. He got through – my phone rang and I answered it. No diversion to a message bank at UTS. I went back to the project manager and asked him again specifically to give me the phone number he had called, and to check SA’s records to see if any other number was listed by them on their systems.

A few minutes later my phone rang, and it was the project manager! He was confused too. I stepped through the sequence of events with him, asking him to state what number he was calling. He said they only had one phone number for me, my mobile number that he’d just called, and that he just used Microsoft Teams to place the call…

And that’s when the shoe dropped. He had MS Teams place the call, so he wasn’t actually entering a phone number. I use MS Teams routinely at UTS. I was describing all this to a friend in a chat window at the time, and I said the guy was using Teams to place the call, and he said, “Ohhhh…. Okay, it was all weird and inexplicable before, but now it suddenly makes sense. Yeah, Teams will screw up stuff like that all the time.” Presumably what was happening was he opened his contacts in Teams, hit the “phone call” button, and Teams decided that since I have an account at UTS, it should direct my call there, instead of, you know, to my actual phone number.

I mean, that explains what must have happened, but why would Teams do such a stupid thing? Who on Earth thought that use case was a good idea? And presumably this is going to keep happening unless the project manager actually picks up the handset and dials my number manually. Ugh.

Anyway, the second issue I had was with Numbers (the Apple spreadsheet). I had a bunch of cells with date values in them, which I wanted to format just to display as months. I had them formatted as “January 2025”, but wanted to change them to “Jan 2025” format to save some column space. So I selected the format drop-down list and was confronted with the following:

Date formats

As you can see, every option under the sun, except the one that I wanted! Fortunately this was not as serious an issue as the phone thing, because I created a custom format and got what I wanted.

The other main thing about today was the weather. Wow. It was really hot. We got up to 43.3°C in parts of Sydney, although near the coast it was a few degrees cooler, but still around the 40°C mark. But then at 4pm a storm rolled in, dropping the temperature a good 15 degrees in just a few minutes, strong winds blew in, and the clouds unleashed heavy rain and hail. We got some hail at my place, but my wife reported that where she works, just half an hour’s walk away, there was a lot of hail, blanketing the ground in a white layer like snow.

A few hours later now and several storm cells have come through, dumping heavy rain and splitting the sky with lightning and thunder, separated by calmer periods. The temperature now is below 20°C, which is a nice respite from the heat.

Tonight I started this week’s new ethics class topic, on “Opinions vs Facts”. I spent the morning writing up the lesson plan. The class went well, with some very interesting and nuanced discussion from the kids on the differences and similarities between opinions and facts in various tricky contexts.

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